Boosting communication and collaboration in your service business

Using an integrated purpose built solution can increase the effectiveness of your service business while boosting customer satisfaction. In my previous post, I outlined how the free mobile apps from Google can help companies improve both communication and collaboration within their business. Some of the pitfalls of these free app is they they lack the features … Continue reading Boosting communication and collaboration in your service business

Buried in paper? It’s not just about saving trees. The effective way to go paperless using mobile apps

In my first post in this three part series, I described how the use of mobile apps can help improve Communication, Collaboration and Control in a service-oriented business like a boat dealership or boatyard. In this post, I show how using free mobile apps from Google can increase the level of communication and collaboration in a … Continue reading Buried in paper? It’s not just about saving trees. The effective way to go paperless using mobile apps

Optimize the use of mobile devices in your dealership while avoiding common pitfalls

We all know that smartphones and tablet are everywhere. But as I travel around the country visiting boatyards, boat dealers and marinas, I have noticed that very few business operators are taking advantage of this phenomenon and utilizing these devices to boost margins and efficient. I was recently asked the the Marine Retailers Association of … Continue reading Optimize the use of mobile devices in your dealership while avoiding common pitfalls

On the road and can’t sleep? Maybe artificial light is the culprit

Could the little lights that shine through the night be negatively impacting our sleep? Whether you know it or not, some experts feel that lights from clock radios, alarms, TVs, audio/visual equipment, routers and smoke alarms keep us from getting the sleep we need. Could it be that when we travel and have less control … Continue reading On the road and can’t sleep? Maybe artificial light is the culprit