Using an integrated purpose built solution can increase the effectiveness of your service business while boosting customer satisfaction. In my previous post, I outlined how the free mobile apps from Google can help companies improve both communication and collaboration within their business. Some of the pitfalls of these free app is they they lack the features service managers need to dispatch and quickly re-prioritize tasks. In addition they tend to be disconnected from the commonly used dealer management and back-office accounting systems seen in most service businesses today.
In this post, I outline how a purpose built solution like MyTaskit that is designed to solve these problems while focusing on communication and collaboration, can overcome these issues.