The 24/7 Marina: Online Slip Reservations, Social Media for Boaters and Giving Boaters Access to Your Marina

This presentation was given at the International Marina and Boatyard Conference in Ft. Lauderdale, FL on January 27th, 2011 by Cam Collins. The video presentation suggests a process that marina managers and marine business operators should consider when looking for technologies that will give their customers access to marina products and services 24-hours per day and seven days per week. This presentation discusses online slip reservations, online parts and accessories sales, work order service requests and online bill payment.

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The total presentation, both Part I and Part II runs for about 23 min

The 24/7 Marina – Part I

The 24/7 Marina – Part II